Returns
If for any reason you are not happy with your product, you can return it for a full refund. Simply let us know within 14 days of receiving your order.
We offer 14 day returns, which means you can return your order if you notify us within 14 calendar days of receiving it.
Just email us at klim@advgear.ie with the order number.
Once we have received the item back, we will issue a full refund to your original payment method within 7 working days. (You will have to bear the direct cost of returning the goods)
All returned items must be in a saleable condition with the tags attached.
The Item I received was damaged
We are sorry to hear the item you received was damaged. Simply let us know by email or phone with the order number and we will arrange a replacement immediately.
Delivery Time
Delivery times vary depending on your location. Once the products are dispatched, you should expect it delivered to your door as per the following:
Ireland / United Kingdom Standard Delivery: 1-2 working days.
United Kingdom Next Day Delivery: 1 working day (items must be ordered by 10am).
Europe: 2-5 working days.
United States: 4-10 working days.
Rest Of World: 5-12 working days.
Dispatch Time
All products including framed prints, are dispatched within 1-2 working days. However, we are currently experiencing some setback with delivery times, please bear with us and if your order is of urgent please call or email us. We ill endeavor to get it to you as soon as possible.
If you would like your order faster, please select the expedited delivery option at checkout or contact us through email at klim@advgear.ie.
Shipping Rates
Ireland: Free Shipping on all Orders
UK: Free Shipping over £100
Rest of World: €15 up to 2KG | €20 over 2KG
Cardholders responsibility regarding jurisdiction laws
The cardholder shall remain responsible for notifying their issuing bank with any changes in details or fraudulent/not normal activities on their account. ADVgear.ie takes no responsibility regarding any fraudulent activity on any customers cards/accounts used on this website. We have taken all necessary steps regarding upholding pci dss compliance and remain objective in the case of cardholders bearing their own responsibility regarding jurisdiction laws.
